Terms of Service

Welcome to Northline Apparel. These Terms of Service outline the rules, rights, and responsibilities that apply when you access our website or purchase our products. By using our website, placing an order, or interacting with our services, you agree to be bound by these terms in full. Please read them carefully, as they affect your legal rights and obligations. If you do not agree with any part of these Terms of Service, you should discontinue use of our website immediately. Continued use of our website constitutes acceptance of these terms.

Section 1 – General Conditions

By accessing this website, you confirm that you are legally capable of entering into a binding agreement under Canadian law. You agree to use our website only for lawful purposes and in a manner that does not infringe on the rights of others. Any misuse of the website, including fraudulent activity or abuse of services, is strictly prohibited. We reserve the right to restrict or terminate access to our services if these terms are violated. These Terms of Service apply to all users of the site, including browsers, customers, and contributors. Compliance with these terms is required at all times while using our website.

Section 2 – About Our Business

Northline Apparel operates as an online apparel retailer offering clothing and outerwear to customers within Canada. All products are sold exclusively through our official website and are intended for personal use only. References to “we,” “us,” or “our” refer to Northline Apparel and its operating entity. Our business information is provided transparently to build trust and accountability with our customers. We aim to conduct our operations fairly, professionally, and in accordance with applicable laws. Any misuse of our brand or representation without authorization is strictly prohibited.

Section 3 – Website Use and Accuracy

We make reasonable efforts to ensure that all information on our website is accurate, current, and complete. However, errors may occasionally occur, including typographical mistakes, inaccuracies, or outdated information. We reserve the right to correct such errors at any time without prior notice. Product descriptions, images, and content are provided for general informational purposes only. Use of website information is at your own discretion and risk. We are not obligated to update content unless required by law.

Section 4 – Products and Availability

All products displayed on our website are subject to availability and may be discontinued at any time. We reserve the right to limit quantities per order or per customer when necessary. Product images are intended to represent items accurately, but variations may occur due to screen settings or manufacturing updates. We do not guarantee that all products will always be available for purchase. Product features, materials, or specifications may change without notice. Availability does not constitute a binding offer until an order is confirmed.

Section 5 – Pricing and Payments

All prices are displayed in Canadian currency unless otherwise stated. Prices may change at any time without prior notice due to market conditions or operational needs. Payment must be completed in full at checkout using the accepted payment methods provided on our website. We reserve the right to cancel orders arising from pricing or payment errors. Taxes and applicable charges are calculated during checkout where required. Failure to complete payment may result in order cancellation.

Section 6 – Order Acceptance

Placing an order does not guarantee acceptance by Northline Apparel. An order is considered accepted only once an order confirmation email has been sent. We reserve the right to cancel or limit orders for reasons including suspected fraud, unauthorized transactions, or inventory limitations. If an order is canceled, any payment received will be refunded in accordance with our policies. We may also request additional verification before accepting an order. Order acceptance remains at our sole discretion within legal limits.

Section 7 – Shipping and Delivery

We offer free shipping on all orders delivered within Canada. Estimated delivery times are provided for convenience and are not guaranteed. Delays may occur due to carrier issues, weather conditions, or unforeseen circumstances. Once an order has been shipped, responsibility for delivery timing rests with the shipping carrier. We are not liable for delays once the package is in transit. Accurate delivery information is the customer’s responsibility.

Section 8 – Risk of Loss

Ownership and risk of loss pass to the customer once the order has been delivered to the provided shipping address. We are not responsible for loss or damage occurring after confirmed delivery. Customers are encouraged to provide secure delivery locations. Any issues regarding damaged packages should be reported promptly. Proof of delivery from the carrier may be used to resolve disputes. This section does not limit statutory consumer rights.

Section 9 – Returns and Refunds

We accept returns within 30 days of delivery, subject to eligibility requirements outlined in our Return & Refund Policy. Items must be returned in original condition, unworn and unwashed, with tags intact. Refunds are processed within 10 business days after inspection and approval. Refunds are issued to the original payment method. Shipping costs, if applicable, are non-refundable. Abuse of the return process may result in refusal of service.

Section 10 – Order Cancellations

Orders may only be canceled before they enter processing or shipping stages. Once processing begins, cancellation is no longer possible. Customers must then follow the return process if eligible. We are not responsible for cancellation requests submitted after shipment. Timely communication is essential for cancellation consideration. Cancellation approval remains at our discretion.

Section 11 – Promotions and Discounts

Promotions and discount offers are subject to specific terms and availability. We reserve the right to modify or discontinue promotions at any time. Promotions cannot be combined unless explicitly stated. Discount misuse may result in order cancellation. Promotional pricing does not apply retroactively. All promotional decisions are final.

Section 12 – Intellectual Property

All content on this website is the intellectual property of Northline Apparel or its licensors. This includes text, graphics, logos, images, and design elements. Unauthorized use, reproduction, or distribution is prohibited. Intellectual property protections apply under Canadian and international law. Permission must be obtained before using any content. Violations may result in legal action.

Section 13 – User Conduct

Users agree to interact respectfully and lawfully on our website. Prohibited actions include hacking, spamming, or transmitting harmful code. We reserve the right to suspend access for misconduct. User-generated content must not infringe on third-party rights. Compliance with this section is mandatory. Violations may result in permanent restriction.

Section 14 – Third-Party Services

Our website relies on third-party service providers for payments, shipping, and analytics. These providers operate independently under their own terms. We are not responsible for their actions or policies. Use of third-party services is at your own risk. Any disputes must be addressed directly with the provider. This section does not limit consumer rights under law.

Section 15 – Limitation of Liability

To the fullest extent permitted by Canadian law, Northline Apparel is not liable for indirect or consequential damages. Our liability is limited to the amount paid for the product in question. This applies regardless of the legal theory asserted. Some jurisdictions may not allow limitations, in which case applicable rights apply. Liability limitations do not affect statutory protections. Use of the website is at your own risk.

Section 16 – Warranties Disclaimer

Products and services are provided “as is” and “as available.” We do not guarantee uninterrupted service or error-free operation. No warranties are made beyond those required by law. Implied warranties are limited to the maximum extent permitted. Product expectations should align with provided descriptions. This disclaimer applies to all services.

Section 17 – Indemnification

You agree to indemnify and hold Northline Apparel harmless from claims arising from misuse of the website. This includes legal fees and damages. Indemnification applies to breaches of these terms. It also applies to violations of applicable laws. This obligation survives termination of use. Cooperation may be required during claim resolution.

Section 18 – Privacy

Your use of our website is governed by our Privacy Policy. Personal data is handled in accordance with Canadian privacy laws. Consent is obtained where required. Privacy practices are described transparently. Continued use indicates acceptance of data handling practices. Privacy rights remain protected.

Section 19 – Governing Law

These Terms of Service are governed by the laws applicable in Canada. Disputes are subject to Canadian jurisdiction. Conflict of law principles do not apply. Legal interpretation follows Canadian standards. This section ensures clarity and consistency. Statutory rights remain unaffected.

Section 20 – Changes to Terms

We may update these Terms of Service at any time. Changes take effect upon publication on our website. Continued use indicates acceptance of updates. Customers are encouraged to review terms regularly. Notice may not always be provided. Responsibility to stay informed rests with the user.

Section 21 – Contact Information

Questions regarding these Terms of Service may be directed to us using the details below. We are committed to transparent communication. Inquiries are reviewed carefully and responded to promptly. Official contact details are provided for your convenience. Please use accurate information when reaching out. We value open and respectful communication.

Northline Apparel
Company Name: True Smart Commerce Limited
Business Address: 13 Saint Helier Avenue, SM4 6HY, Morden, London, United Kingdom
Company Number: 16896079
Email: info@northlineapparel.com
Phone: +1 613-518-9504

Thank you for choosing Northline Apparel. These Terms of Service are designed to create a clear, fair, and transparent shopping experience for our Canadian customers. We are committed to providing quality apparel, reliable service, and honest communication at every stage of your journey. By using our website, you help us maintain a respectful and trustworthy online environment. We appreciate your confidence in our brand and look forward to serving you.