Shipping Policy

At Northline Apparel, we believe shopping for quality outerwear should be simple and worry-free. That’s why we’re pleased to offer free shipping on all orders across Canada, with no minimum purchase required.

Every order is carefully prepared to ensure your apparel arrives safely and in excellent condition.

Shipping Coverage

We currently ship within Canada only. All orders are delivered to Canadian residential and commercial addresses.

Free Shipping

All orders placed with Northline Apparel qualify for free standard shipping within Canada. The shipping cost will be automatically applied at checkout at no charge, so the price you see is the price you pay.

Order Processing Time

Orders are typically processed within 1–3 business days after payment confirmation. During peak seasons or promotional periods, processing times may take slightly longer, but we always aim to dispatch orders as quickly as possible.

Once your order has been shipped, you will receive a confirmation email with tracking details.

Estimated Delivery Time

After dispatch, delivery within Canada generally takes 5–10 business days, depending on your location. Remote or rural areas may experience slightly longer delivery times.

Delivery timelines are estimates and may be affected by weather conditions, public holidays, or carrier-related delays.

Order Tracking

A tracking number will be provided via email once your order has been shipped. Tracking information may take up to 24 hours to become active after dispatch.

If you have questions about your shipment or tracking status, our support team is available to assist.

Incorrect or Incomplete Address

Please ensure that your shipping address is complete and accurate at checkout. Northline Apparel is not responsible for delays or delivery issues caused by incorrect or incomplete address information provided by the customer.

If an order is returned due to an address issue, additional shipping fees may apply for re-delivery.

Delayed, Lost, or Missing Packages

If your order is delayed beyond the estimated delivery timeframe or marked as delivered but not received, please contact us directly. We will work with the shipping carrier to investigate and help resolve the issue as quickly as possible.

Contact Information

For any shipping-related questions or concerns, you may contact us using the details below:

Northline Apparel
Company Name: True Smart Commerce Limited
Business Address: 13 Saint Helier Avenue, SM4 6HY, Morden, London, United Kingdom
Company Number: 16896079

Email: info@northlineapparel.com
Phone: +1 613-518-9504